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Beyond UX Design

Jeremy Miller
Beyond UX Design
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  • Craft, Vision, and Influence: The Staff Designer’s Playbook with Catt Small
    If you’ve ever wondered why you’re still “senior” after years of great work, this episode is for you. Catt Small joins me to unpack what it actually takes to step into a staff designer role—the skills, mindset shifts, and invisible work no one tells you about.You’ve nailed the craft, shipped great work, and mentored others. So why are you still stuck at senior?Getting promoted isn’t always about skill gaps. Sometimes it’s about visibility, influence, and how you show up. In this episode, I sit down with Catt Small, Staff Product Designer, developer, and author of The Staff Designer, to explore what separates a strong senior designer from a true staff-level one.Catt shares the lessons that inspired her book: the moments of frustration, the confusion around “influence,” and the realization that being good at your craft isn’t enough. We talk about the transition from execution to strategy, how to set a vision, navigate organizational politics, and build the kind of social capital that makes people listen when you speak.If you’re wondering what’s next after senior, or how to stop spinning your wheels, this episode breaks down the hidden skills that actually move your career forward. It’s a candid look at how to lead without managing, earn trust across disciplines, and find meaning in the messy middle of your career.Topics:• 04:19 - Cat Small's Journey in Design• 09:39 - Understanding the Transition from Senior to Staff• 12:02 - The Role of Influence in Career Growth• 14:14 - Navigating Titles and Organizational Structures• 30:31 - The Importance of Vision in Design• 36:22 - Enhancing User Experience with Prototypes• 38:01 - Inspiring Vision and Influence• 39:12 - Negotiating and Planning for Vision Execution• 41:55 - Building Cross-Functional Collaboration• 46:41 - Balancing Craft and Soft Skills• 50:57 - Delegation and Accountability in Design• 57:34 - Promoting Your Work and Final ThoughtsHelpful Links:• Connect with Catt on LinkedIn• The Staff Product Designer• Staff Designer: Influence & Lead as an Individual Contributor—Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher
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  • Naive Cynicism: The Bias That Turns Collaboration Into Competition
    Naive cynicism makes collaboration feel like competition. In this episode, we unpack the subtle bias that convinces us we’re objective while hidden motives drive everyone else, and explore how that thinking slowly erodes trust and teamwork.What happens when you stop seeing your teammates as collaborators and start seeing them as competitors with hidden motives?Ever had a PM question your design and immediately thought, “They just care about their roadmap”? That instinctive thought isn’t insight, it’s naive cynicism, the quiet bias that makes us assume we’re objective while everyone else is playing politics.In this episode, we dig into the research from Lee Ross, Emily Pronin, Justin Krueger, and Thomas Gilovich to uncover how this bias takes root in teams. From design critiques and sprint reviews to roadmap discussions and leadership dynamics, naive cynicism distorts collaboration by replacing curiosity with suspicion.You’ll learn how this bias shows up in everyday team interactions and what you can do to stop it. We’ll explore how to recognize your own illusion of objectivity, make reasoning visible, and rebuild trust through transparency and generosity. Because collaboration only works when we give each other the benefit of the doubt.Topics:• 01:48 - Recognizing Naive Cynicism in Teams• 03:01 - Understanding the Roots of Naive Cynicism• 04:45 - Impact of Naive Cynicism on Team Dynamics• 07:11 - Strategies to Counter Naive CynicismTo explore more about the Naive Cynicism, don’t miss the full article @ cognitioncatalog.com—Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Get a FREE audiobook AND support the show⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Support the show on Patreon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out show transcripts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Stitcher⁠⁠
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  • The Planning Fallacy: Why We Underestimate Time and How to Avoid It
    We underestimate how long projects will take—even when experience tells us otherwise. In this episode, I break down the planning fallacy: why it happens, how it derails projects, and what you can do to protect your team from unrealistic deadlines.Why do we keep convincing ourselves that this time the project will be different, when it almost never is?Every designer has been there: a bold timeline handed down from leadership, optimism in the air, and a quiet voice inside whispering, there’s no way this is going to happen. That voice is usually right, and it’s the planning fallacy at work.In this episode, I share a real-world story of a global team tasked with rebuilding a massive legacy app on an impossible one-year deadline. The result? Chaos, delays, and missed expectations—classic symptoms of the planning fallacy. Along the way, I connect this to famous examples like the Sydney Opera House project and explain why even seasoned experts fall into the same trap.Most importantly, I walk through practical strategies for beating the bias: using reference class forecasting, building in buffers, involving cross-functional teams in estimation, and learning from past outcomes. Because if we can see the planning fallacy for what it is, we can start making more realistic commitments—and protect our teams from burnout and broken trust.Want to keep exploring cognitive biases that impact design teams? Subscribe to the Cognition Catalog newsletter and get a new bias in your inbox every week.Topics:• 01:57 The Planning Fallacy in Action• 03:54 Understanding the Planning Fallacy• 05:50 Consequences of the Planning Fallacy• 07:30 Strategies to Combat the Planning FallacyTo explore more about the Bike-Shedding Effect, don’t miss the full article @ cognitioncatalog.com
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  • Your Career Multiplier Isn’t What You Think: Designers Who Write, Win With Thijs Kraan
    What if the most powerful skill you could develop as a designer has nothing to do with Figma or AI? In this episode, we explore why writing is the ultimate meta-skill—sharpening your thinking, influencing decisions, and accelerating your career in unexpected ways.Is writing the most underrated design skill of all time?We spend a lot of time talking about design skills like prototyping, facilitation, and AI tools. But what if the skill that strengthens all of those is the one designers most often ignore?In this episode, I sit down with Thijs Kraan, a designer-turned-growth partner, who makes the case that writing is the ultimate meta-skill. For Thijs, writing every day didn’t just sharpen his thinking; it multiplied his impact. From running a 30-day challenge to publishing daily posts, writing became the catalyst for everything else in his career.We talk about the difference between business writing, expert writing, and copywriting, why clear writing equals clear thinking, and how documentation can protect your career when tough decisions come back months later. We also tackle the elephant in the room: AI. Should you let ChatGPT do your writing, or will that shortcut make you worse in the long run?Whether you’re trying to influence stakeholders, sharpen your thinking, or just get better at your day-to-day communication, this conversation will show you why writing might just be the most important design skill you haven’t been practicing.Tune in and see why it’s time to pick up the pen (or keyboard).Topics:• 02:45 – The Importance of Writing in UX Design• 04:19 – Thijs Kron’s Journey: From Web Development to Writing• 06:05 – The Power of Writing in Design Thinking• 06:31 – Building a Writing Habit• 15:06 – Writing as a Meta Skill• 20:55 – Different Types of Writing for Designers• 22:33 – The Role of Copywriting in Design• 24:36 – Writing as a Career Multiplier• 28:38 – The Impact of AI on Writing• 30:19 – Balancing AI and Human Thinking• 31:35 – Personal Experience with AI in Writing• 32:43 – Effective Uses of AI for Writing• 34:54 – The Risks of Over-Reliance on AI• 36:13 – Practical Tips for Writing and ThinkingHelpful Links:• Connect with Thijs on LinkedIn—Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Get a FREE audiobook AND support the show⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Support the show on Patreon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out show transcripts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Stitcher⁠
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  • Don’t Wait for Permission To Level Up with Yao Adantor
    Too many designers wait for their companies to approve conferences or courses before investing in themselves. This week, we unpack why that’s a career-limiting mistake and how taking ownership of your education builds leadership, confidence, and community.What if the biggest career mistake you’re making is waiting for your company to invest in you?This week, I sit down with Yao Adantor, a UX professional, educator, founder of UX Con and User Experience University. Yao has built a career across Fortune 500s, startups, and government, while also teaching at Johns Hopkins and MICA. At the heart of his story is one simple belief: don’t wait for permission to grow.In our conversation, Yao shares why investing in your own education is less about buying a certificate and more about building confidence, networks, and opportunities that pay dividends for years. We talk about the “entrepreneurial mindset” of learning—how approaching your growth like a founder changes the way you show up in your job.We also dig into the hidden ROI of conferences, courses, and communities. Beyond the talks, it’s the connections, the ideas, and the confidence you bring back to your team that make the investment worth it. Whether you’re a junior designer or a seasoned leader, this episode will challenge how you think about your growth.If you’ve ever hesitated to spend your own money or time on learning, this conversation is for you. Give it a listen and rethink how you approach your education and career.Topics:• 03:04 – Investing in Your Own Education• 03:39 – Guest Introduction: Yao Anor• 05:15 – Yao’s Journey into UX• 08:23 – The Importance of Networking and Conferences• 15:39 – Leadership and the Entrepreneurial Mindset• 25:52 – Defining Education and Personal Growth• 31:09 – Community and Fulfillment Through Education• 32:57 – Maximizing Education for Personal Growth• 34:09 – Balancing Family and Professional Development• 35:09 – The Sacrifices of Pursuing Education• 40:06 – The Importance of Leading by ExampleHelpful Links:• Connect with Yao on LinkedIn• UXCon 2025—Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Get a FREE audiobook AND support the show⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Support the show on Patreon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out show transcripts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Stitcher⁠
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Beyond UX Design’s mission is to give you the tools you need to be a truly effective UX designer by diving into the soft skills they won’t be teaching you in school or a boot camp. These soft skills are critical for your success as a UX professional.
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