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Soft Skills Engineering

Podcast Soft Skills Engineering
Jamison Dance and Dave Smith
It takes more than great code to be a great engineer. Soft Skills Engineering is a weekly advice podcast for software developers about the non-technical stuff t...

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  • Episode 455: UX designer without a mentor and I get bored too easily and stressed too easily
    In this episode, Dave and Jamison answer these questions: A listener named Dakota asks, I’m a UX designer, and I’m constantly looking for growth opportunities. I’m having trouble finding mentors to help challenge me, as every time my boss/senior designer leaves the company, I assume their work and we don’t backfill their spot or my old position. This leads me towards podcasts like this as I’m trying up-skill and to learn how to be a better team member and support other roles. I’d love your perspective on working with product/ux designers. What have the challenges been? What makes you love working with a designer? Have there been times where you’re both arguing for the best user experience, but fail to agree on what experience is best? Hey guys! It seems like lately, I only work in two modes: Stressed and tired Bored and disengaged I often get to own large, urgent initiatives. I spend weeks or months on them. This work is fascinating! I end up being stressed, tired, and counting days until my next vacation. When they finish, I go back to regular tickets - ones that take a day or two, maybe a week to complete. And its great! For a few days. Then the boredom sets in. I pick through the tickets, trying to find something interesting. I finish a ticket and realize there are another 4 hours before the end of the day. I start to miss the rush of working on a complex puzzle, even though it’s terrible for my work/life balance. A month or two pass, and a new complex and urgent initiative comes in. The cycle continues. So my question is: Is this a common feeling? Are there ways to find a “easy-work/hard-work” balance? Do you have any advice on not overworking when urgent tasks come in, and not dying from boredom when there is no interesting work?
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    33:00
  • Episode 454: Tracking productivity? and my CTO is ChatGPT
    In this episode, Dave and Jamison answer these questions: I’m a manager on a Product team. I’ve been asked by upper management to measure “story points completed per developer per sprint” and display the results publicly each sprint to motivate lower-performing employees. I explained why, according to Scrum, I don’t think this is a good idea. But I think my explanations came across as me not wanting to make my team accountable for performance. For some context, I currently track productivity by reading daily updates, PRs, and tickets, from each developer. I worry that “story points” is easily game-able as a performance target, and will make the team want to modify the points after the fact to reflect actual time spent. Then story points will become a less useful tool for project planning. I’d like to satisfy the higher-up ask to measure productivity, but in a way that is good for the team, the company, and my career. Any thoughts on how to approach this? A listener named Mike asks, I work for a company with 30 employees. Our CEO is trying to be our CTO by prompting all our issues to ChatGPT. This week we had a discussion about changes needed to comply with specific certifications requested by one of our customers. 15 minutes later I got an email containing a chatGPT conversation giving ‘advice’ that I debunked just 20 minutes beforehand. I have been vocal about my concerns of over-use of LLM’s before and think it’s dangerous for our CEO to keep sending large chunks of factually incorrect text across the org. He did finally stop talking about story point burn down because chatGPT told him it’s a bad metric though. So maybe this is salvageable?
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    28:11
  • Episode 453: Why did my company build an internal LinkedIn and how do I not get stagnant in my skills?
    In this episode, Dave and Jamison answer these questions: Greetings! I work at a research company with ~500 engineers and scientists. My company started promoting this new portal they setup that is like a private linkedin. You can fill up the profile they setup for you and apply for positions within the company. Why is my company doing this? They even offer meetings with Talent Acquisition team and they give you feed back on your resume etc. Thank you! As someone who’s been a developer for a while, how can I ensure that I’m continually be exposed to and learning topics outside my purview? The further I get from school, the more laser-focused my knowledge seems to become. It’s easy to concentrate solely on my day-to-day tech stack and the architecture I work with, but how can I make sure I stay up to date with recent advancements in the field? Is there an RSS feed that I can stream directly into my frontal cortex to keep me up to date? Also, I understand this query may not be ‘soft’ enough, so if it must be cast into the void, banished to the land of unanswered questions – I accept my fate
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    31:34
  • Episode 452: Consulting refactor and extra work, extra scrutiny
    In this episode, Dave and Jamison answer these questions: I’ve been a developer for about 1.5 years. I work for a large consultancy. we provide services to big clients. I’m working on a front-end codebase that has been through three consulting companies already. Tired of just moving tickets and fixing bugs, I decided to refactor the front end of the entire application we support. Touching the codebase to add features gave me a pit in my stomach. No integration tests, no staging environment, huge functions with tons of parameters, etc. The client provided technical guidelines that were pretty solid, but the code just didn’t follow them at all. In the time left on the contract, I refactored the codebase to fix the biggest problems to align with the client’s technical guidelines. I did all this without my manager/PO/PM asking me to. But now, how do I communicate what I’ve done to the client and my manager? Can I get any recognition for it? A listener named Mike asks, I’ve been in my role for about 1.5 years in a dev team of 7. I really like the job, it has a good culture and I’m learning. Sometimes I channel my desire to learn into improving our projects with small, self directed changes on my own time. I these changes are useful but aren’t high enough priority to make it into planned sprint work. I don’t inundate the team with these requests, it happens maybe 1-2 times a month. We make a point of working in small steps, usually submitting several PRs per day each. I really like this approach, and I also keep my occasional self-directed bits of work small in scale. However, I’ve noticed these PRs receive more scrutiny and more “whataboutism” that our regular on-the-books PRs. For example, for regular sprint tickets there’s an understanding that we’re making progressive improvements or building small pieces of features that exist within the constraints of our systems. We might flag broader improvements to consider, but there’s no expectation to re-boil the ocean every time we want to merge code. When I submit a self initiated piece of work there can be a long back and forth of suggestions that can involve changing other dependent code, changing internal APIs which may have side- effects, and generally a level of defensiveness in the code that we never normally expect. I understand that by submitting off the books PRs I am requiring some work-time from reviewers, but there is more pushback than I’d expect. It feels like because I get the ball rolling on my own time the normal cost-benefit constraints go out the window, and the code purists come out to play. Could I be annoying the team with these submissions? Have you experienced team members doing the same thing? Is there a way I can scratch my own itch by learning against our systems without creating this resistance?
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    25:12
  • Episode 451: Un-collaborative architect and who is my boss?
    In this episode, Dave and Jamison answer these questions: A listener named Scot asks, A new architect was hired at my company 6 months ago. I’m an engineer one rung lower on the hierarchy and have been here for 3.5 years. He hasn’t done much to learn about any of us who have been here for a while, so he is constantly undermining my skills and suggestions and assuming he’s smarter than me. On our most recent project we had a lot of issues due to his design, which departed from our best practices. He’s still acting like he knows best and is getting under my skin. Our company usually hires more collaborative people so I’ve not had to deal with this before. How can I stay calm, professional, and confident in my skills while working with this guy? Who is my boss? No, really. I need answers. I’m a Principal Developer with so many bosses, I’m starting to wonder if this is a multi-level marketing scheme. My team lead gives me work. His boss gives me work. Every project lead crashes into my inbox like the Kool-Aid Man screaming that their thing is the most urgent. My calendar is a cursed artifact, filled with 20+ hours of meetings a week, where I nod knowingly while my soul quietly exits my body. My team lead is a Designer and has no idea what I actually do or the expectations of a Principal Developer, which is convenient, because neither do I. When I asked his boss to help me prioritize, I was told, “It’s all important—just make sure mine is done first, and don’t tell the project leads.” Our product owner wants to be anything but a product owner, and our scrum master is treated like the office secretary, not a blocker remover. Top it off, I’m now being asked to weigh in on architecture decisions for our tech stack while not being invited to architecture meetings and being told to “just figure it out” when I asked how to structure the documents and diagrams they want. So now I’m behind on doing dev work, pretending to be an architect, and the team I’m meant to be mentoring never see me unless they’re in one of the same meetings I’m trapped in. How do I set boundaries and prioritize without causing a nuclear meltdown? Or should I just consult a Magic 8-Ball and let fate decide? Because honestly, I’m one email away from faking my own disappearance and leaving an out-of-office message that says, “No.”
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    32:47

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Über Soft Skills Engineering

It takes more than great code to be a great engineer. Soft Skills Engineering is a weekly advice podcast for software developers about the non-technical stuff that goes into being a great software developer.
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